Diana Wilson
Writing, Translation & Transcription
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$ 23.00
Hourly price
Biography
Results-oriented UX Writer with a proven track record of driving user engagement and satisfaction through comprehensive content strategies. Collaborative and skilled in conducting user research and usability testing to identify pain points and implement effective microcopy improvements. Adept at developing content guidelines and style guides to improve consistency and reduce support tickets, resulting in measurable business outcomes such as increased conversion rates and decreased user errors..
From
Trinidad and Tobago
Member since
2024-03-20 08:35:44
Expert profile
Blog Post Writing
$ 33.00/hr
With 4 years of experience in creating high-impact and customer-oriented content, I have been instrumental in developing product plans, roadmaps and strategies aligned with corporate goals.
Technical Documentation
$ 44.00/hr
Developed and implemented a comprehensive content strategy for a mobile app, resulting in a 25% increase in user engagement and a 10% decrease in user churn rate. Collaborated with UX designers and product managers to create user personas and conduct user research, leading to a 20% improvement in user satisfaction scores. Developed content guidelines and style guides that improved content consistency and reduced content-related support tickets by 15%.
News article
$ 23.00/hr
With four years of experience in content creation, I have spearheaded the development of SEO-optimized content, established content strategies and editorial plans, pioneered the optimization of content for SEO and monitored analytics of published content.
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About Diana
Skills & Expertise
Skills
Adaptability
Marketing skills
Editing
Originality
Time management
Knowledge of social media
ChatGPT
Creative Writing
Animated Explainer
Markdown
Article Writing
Headline
Boilerplate
Media Contact Info
Subheading
Media
Body
Call to Action
Expertise
Blog Post Writing
Technical Documentation
News article
Spoken languages
German
English
French
Dutch; Flemish
Swedish
Soft skills
Patience
Empathy
Attention to Detail
Adaptability
Time Management
Sales
Determination
Leadership
Presentation
Critical thinking
Conflict resolution
Work ethic
Ability to work independently
Resilience
Responsibility
Confidence
Compassion
Inclusiveness
Trustworthiness
Flexibility
Persistence
Fast Learner
Competitiveness
Facilitating skills
Interpersonal skills
Motivational skills
Networking skills
Presenting/public speaking skills
Research skills
Scheduling skills
Self awareness
Self assessment
Strategic skills
Qualifications
Education details
- Highest education :- Post graduation
Work experience
Work history
- List down your work history details :-
Content Manager 09/2019 – 12/2020 DataWarehouse Dev Inc. Managed the end-to-end content creation process for a website redesign project, resulting in a 30% increase in organic traffic and a 20% improvement in conversion rates. Collaborated with cross-functional teams to conduct A/B tests and user feedback sessions, leading to a 15% increase in click-through rates and a 10% decrease in bounce rates. Developed and maintained a content library that improved content accessibility and reduced content creation time by 20%. Content Strategist 07/2020 – 09/2023 StellarSpire Developed and implemented a content optimization strategy for an e-commerce platform, resulting in a 15% increase in average order value and a 10% increase in conversion rates. Conducted user research and usability testing to identify pain points in the user journey, leading to a 20% decrease in cart abandonment rate. Collaborated with developers to implement microcopy improvements, resulting in a 25% decrease in user errors and a 10% increase in task completion rates.
Achievements
Career highlights
- List your achievements :-
Content Strategy Development User Research Persona Creation Content Guidelines and Style Guide Development Cross-functional Collaboration A/B Testing User Feedback Analysis Content Library Management Content Optimization Usability Testing Microcopy Writing
Designation
What designation are you looking for?
- Select: :- Team Lead,Manager
Availability
When can you start working?
- From (date) :- 2024-03-20
Certificates
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